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CLO Experts was founded in August 2015 by Rick Harrison Underwood. Disillusioned with working for traditional consultancies, he knew there had to be a better way to help clients achieve their goals.  

Success comes through honest communication with our clients and building great relationships with our Partners.  So, when the timing was right, Brooklyn Solutions and CLO Experts came together to form, CLO Solutions.  Today, the combined teams at CLO are happy to offer their industry precedent solutions and commitment to their clients as the industries most experienced legal operations experts.

Meet The Experts


Idris Khajanchi
Partner & COO

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Idris has over 24 years of technology and management consulting experience providing strategic consulting, process improvement, and technology-related solutions for corporate legal depts of Fortune 500 clients. His areas of expertise extend to selection and implementation of matter management, e-billing systems, document management, IAM systems, technology assessment, program, and project management.

Most recently Idris deployed a custom e-billing solution for a SaaS provider and post implementation vendor liaison and support services. Previously, he worked as founder/consultant for a niche legal consulting company later acquired by Kroll. Previously, he worked as a Sr. Manager at Huron Legal.  Additionally, Idris was a Sr. IT Consultant with the Port Authority of New York & New Jersey. Idris held various consulting positions with technology companies designing technology solutions as a certified Microsoft Systems Engineer.


Rick Harrison Underwood
Partner & CEO

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Rick Harrison is a legal operations industry expert and trusted advisor to many of the world’s largest companies. He is passionate about conceptualizing innovative and unique solutions, and leading his clients to operational excellence. He works tirelessly helping his clients develop strategies and roadmaps and implementing processes and systems that achieve tangible results.

With over 22 years of industry experience, Rick Harrison is recognized as an ELM and international eBilling expert. Through his management and executive roles at Huron Consulting, Wolter Kluwer ELM, FTI Consulting, Mitratech, in-house at ADP for 5 years, and Founding Partner of CLO Experts (formerly Brickell Global), he has worked with nearly 225 corporate legal departments to implement solutions in over 165 countries. This experience has provided him with unique insights into the global corporate legal operations landscape.


An avid traveler and foodie, Rick Harrison is constantly on the go. When not talking international taxes or legal operations, he can be found trying to discover new places and new foods. He’s been to 5 continents with plans to add a 6th later this year. His goal is a trip to the 7th, Antarctica, for his 50th birthday. And if you know him and the focus and dedication he takes with his clients, you know that’s gonna happen!

“I believe in challenging the status quo as well as preconceived “best practice” standards.  CLO Solutions excels at getting to the clients critical data that will realize the most valuable operational, financial and technological results for not only current needs but the future as well.”

"Our first Step in becoming an internal powerhouse Of Legal Operations started last October; today, we are embarking on the next part of our journey."